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Need help with Data Bridge? We can help.

In-App Support Chat​

Data Bridge includes an in-app support chat so users can get help without leaving monday.com.

Where to find it​

  • Bottom-right corner of the app
  • Button label: 💬 Data Bridge

How it works​

  • Click the chat button to open the support window
  • Send your question directly from inside the app
  • If we are offline, you can still leave a message and receive a follow-up by email

When to use it​

  • Import setup issues
  • Mapping questions
  • Source connection problems
  • General troubleshooting

Support Email​

For technical support, feature requests, or general questions: support@lenoapps.com

Need a new source connector? Email us with the source name and your use case.

Manage Connections​

Users can manage connected data sources from one place.

Where to find it​

  • Top-right link: Connections

What users can do​

  • View all connected Google accounts
  • See connection status: Connected or Needs reconnect
  • Reconnect an account if access has expired
  • Disconnect an account they no longer want to use
  • Refresh the connection list and status

What information is shown per connection​

  • Connected Google account email
  • Current status
  • Usage reference showing how many templates and saved schedules use that connection
  • Last updated timestamp

Important behavior​

  • Disconnecting removes the stored Google access for that account connection
  • Templates and saved schedules are not deleted
  • Imports using that connection will not run until the user reconnects

Before Contacting Support​

To help us assist you faster, please include:

  • A clear description of the issue
  • Steps to reproduce the problem
  • Screenshots or logs if applicable